I had a roof replacement project. NorthWest Construction provided me with a quote for roof replacement; along with gutters and chimney replacement. I had them all done by NorthWest.
The process was simple and easy. We signed and approved the quote.
They were going to start the project the week after; but they started the same week, after they noticed the weather was more favorable then. They completed the project within (3) working days. We had some additional expenses because more woods were found to be rotten.
The quote from NorthWest was competitive with other companies. Gary, the representative from NorthWest was responsive, fast and courteous. I would definitely consider Northwest for future projects; and recommend NorthWest to others.
Minh L. - Madison Heights, MI
NorthWest did a top-notch job on providing on communication, working up an estimate, coordinating the work, and following up with us once the job was done. We had three different roofing contractors come out to look at the problem, but Terry was the only one who actually got up on the roof, looked into the chimney, took pictures to help explain the necessary repairs, and didn't just say "tear the roof off and start again." We have had no problem with leaking in the 6 months since they did the repairs.
Tim G. - Southgate, Michigan
It went perfectly. They were priced fairly with others and were very nice to work with. The installers worked quick and the job was done beyond perfection. I am happy with the work and I will contact them again for future jobs. Get a second opinion from them for your next job.
George A. - Westland, Michigan
New roof, fixed sofft vents and roof vents that were improperly installed by another company. Crew was on-time, polite, cleaned up when done. They could have ignored the previously done venting but brought it to my attention so it could be fixed.
First of all we had a leak from an all day rain in early December and Terry and his roofing team leader came out in the late afternoon, after their regular working hours, and patched our roof, and Terry went up into the attic to check everything up there. Our roof was in very bad shape so we discussed what needed to be done, and different options for other things.
Besides needing our old roof taken off and a new one installed we discussed new vents, gutters and gutter guards, which was my idea. We have been in our home for over 45 years, are seniors, so Terry explained what we really needed and didn't need, being conscious about costs and what we could do without, never trying to push something on us.
The roofing crew came out, removed the old roof, installed the new roof, replacing some boards, and installed new vents, including one for our bathroom fan to be connected to, which hadn't been done when our bathroom had been remodeled. The work was completed the next day, and they left the dumpster for us to dispose of any things we had in our garage or house that we wanted to dispose of.
The gutter crews came out a few days later when the weather was good, two crews as a matter of fact, and installed our new gutters, with guards, and a hinged downspout extension in the back yard I asked for. It went amazingly quick, looked great, and my wife approved, which is what counts.
All in all a great professional job by people who know what they are doing. We had this company do work for us before on our garage, straightening a sagging roof, and installing a new roof. Terry Burke is honest to a fault, very knowledgeable, patient, cost competitive, and does not try to sell you anything not needed. He doesn't want he final payment until we are completely satisfied with the project done.
Mick T. - Lincoln Park, Michigan
Terry Burke inspected our roof and gave us suggestions and estimates without being hard sell. Terry gave us detailed written estimates and thoroughly explained all processes and repairs and had many before and after pictures of his work along with manufacturers brochures. Terry is very knowledgeable about all facets of his business and really listens to what you need and want. Most of all, he is one of the most honest businessmen we have ever met.I am so grateful to have found this company on Angie's List and will definitely be using it again for more repairs and remodeling. We now have a company that we totally trust to do our repairs!
Sharon M. - Taylor, Michigan
Completely replaced roof; tear off old shingles, replaced damaged roof decking, as needed; installed ice guards, moisture barriers, new and additional bird-proof exhaust vents, new chimney flashing, roof underlayment, new exhaust pipe flashing, shingles & drip edge. They even cleaned my gutters after the job was completed and painted my existing vent pipes to match my new roof.
Terry Burke is the company president and was my salesman. When he came to give me the estimate, he brought his ladder and got up on the roof to carefully inspect and measure it. (I got estimates from 5 companies, and only two of them did that.) During the estimating process, Terry explained the differences in the products he used, both the GAF line and another.
He explained the warranty associated with each one and the price differences. I opted for the full GAF product line because 1) their warranty is transferrable, and 2) if there is a problem later, I will have the manufacturer AND the installer warranty to rely on.
This company did an excellent job! They were timely, careful, thorough and professional. They put in a full days work each day the weather permitted, and never left my roof exposed to the elements overnight. They were always willing to answer my questions, no matter how silly some of them must have seemed.
They took care with the shrubbery in front of my house, and at my request, even trimmed back some of the smaller tree branches that were overhanging the roof. They did a great job with clean-up, and I couldn't have been more satisfied.
Elizabeth W. - Dearborn Heights, MI
The owner Terry Burke repaired some shingles that were blown loose by a wind storm. He also recaulked some nails and siding that was loose.Member Comments: I called NorthWest expecting to buy a new roof since my roof is 18 years old. Terry inspected the damage and said the roof was fine except for some minor damage.. He fixed it on the spot in about 2 hours and only charged me $150.00. He could have sold me a new roof and I wouldn't have known that I didn't need it. He was very honest and very pleasant. You don't often find somebody who won't rip you off if they get a chance. but Terry is incredibly honest. His work was also excellent. I would highly recommend him. After that, I also used his company to repair a water leak from my upper bathroom that was leaking into my family room. Dale came out and repaired the leak and the drywall damage very nicely and quickly. I will use them for all future home repairs.
Chuck S., Taylor, MI
Total tear off and new roof for both the house and garage. All went great. I don't have one complaint. Terry, the owner is great. Very impressive from start to finish. I never felt pressured, which I can't say for the other companies I had come out for estimates. The roof is beautiful and great quality. I will use this company again.
Dale is the kitchen guy of the group. I knew I made a good choice when the Tile Stop stated "No one has ever complained about his work". I won't either. Dale takes the time to make recommendations and shares ideas. We purchased our Cabinets from Kurtis Kitchen and had Dale install them. He has done an excellent job. We are so happy with him that we are going to have Northwest do some siding work in the front of our house.
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