Hiring the right roofing contractor isn’t as simple as choosing the first company that appears in a Google search or one that a friend or a neighbor referred. Checking their references is an important part of the selection process.
Reputable roofers are always willing to offer a list of references that you can talk to. Use this list to check if you’re dealing with a contractor that matches your requirements. NorthWest Construction, one of the top roofing companies in the region, shares a few tips on choosing a contractor.
Interview their biggest fans. Before anything else, ask your potential roofer for three references. Expect that they’ll provide you with some of their favorites. Call these past clients and ask basic yet informative questions like:
Were you satisfied with their roof repair work?
Did the final cost match the initial proposal?
Were you happy with their business practices?
Would you hire them again?
Contact recent clients as well. Interviewing their favorite clients is one thing; talking to their recent batch of customers is another. If the project owners on this list aren’t on the first list, then ask them the same series of questions to evaluate the roofer’s quality of work. A one-off issue is understandable, but a trend of recent unhappy customers should serve as a warning sign.
Check if they are licensed and insured. You can always check the presence and validity of their documents through your state’s contractor licensing board. Hiring a licensed and insured roofer will protect you from additional expenses and unnecessary costs in the event of a dispute.
NorthWest Construction is your leading provider of quality roofing and gutters. We will be happy to provide a list of references, as well as proof of our licensing and insurance. Call us at (313) 277-7676 or complete our contact form to request a FREE estimate. We serve customers in Bloomfield, Dearborn, Taylor and other nearby MI communities.